Ordering information

Delivery

  • At the product description you can check if the model is on stock or if it's made to order.
  • In case the product is on stock we can deliver in one week, in case it's made to order we need app. 2-3 week for the production.
  • We inform you about exact delivery time via e-mail in 24 hrs after we have received your order.
  • Shipping time within Hungary takes 1-2 working days, rate is 6 EUR.
  • Shipping time to other European countries takes 1-2 working day, rate is 25 EUR.
  • Shipping time outside EU takes 2-3 working days, rate is 35-40 EUR.
  • Terms and Conditions site includes exact shipping costs country by country.
  • We do all best to send the package to our customers as soon as possible.
  • Mandragora shoe box and shoe bag are included in the product price.

Sizing

  • Please note that in case your feet size is between two sizes we recommend you to choose the bigger size from the pointy toe-box ballet flats and oxfords.
  • The rounded toe box ballet flats and oxfords, as well as boots are true to sizes.

Showroom

  • Visit Home of Fashion showroom (1062, Budapest, Andrássy út 74. 3rd floor), where you can try and buy our shoes. 
  • Open: Mo-Fri: 13-19, Sat: 10-14
  • In case you would like to meet the designer personally, please make an appointment via phone or e-mail and she is happy to help you to choose the model which suits you most.

Returning policy

  • In case of any problems you are not happy with your shoes, please write us an e-mail and we are happy to change them.
  • Products can be returned to us within 14 working days of delivery date.
  • Returned items must be in original, unused condition.
  • Returning costs will be charged by the customer.
  • The delivery costs of the exchanged products will be covered by Mandragora design.
  • We can change the products only once.
  • Return address: Mandragora Design, 1125 Budapest, Mátyás király street 38/b.