- At the product description you can check if the model is on stock or if it's made to order.
- In case the product is on stock we can deliver in one week, in case it's made to order we need app. 2-3 week for the production.
- We inform you about exact delivery time via e-mail in 24 hrs after we have received your order.
- Shipping time within Hungary takes 1-2 working days, rate is 6 EUR.
- Shipping time to other European countries takes 1-2 working day, rate is 25 EUR.
- Shipping time outside EU takes 2-3 working days, rate is 35-40 EUR.
- Terms and Conditions site includes exact shipping costs country by country.
- We do all best to send the package to our customers as soon as possible.
- Mandragora shoe box and shoe bag are included in the product price.
- Please note that in case your feet size is between two sizes we recommend you to choose the bigger size from the pointy toe-box ballet flats and oxfords.
- The rounded toe box ballet flats and oxfords, as well as boots are true to sizes.
- Visit Home of Fashion showroom (1062, Budapest, Andrássy út 74. 3rd floor), where you can try and buy our shoes.
- Open: Mo-Fri: 13-19, Sat: 10-14
- In case you would like to meet the designer personally, please make an appointment via phone or e-mail and she is happy to help you to choose the model which suits you most.
- In case of any problems you are not happy with your shoes, please write us an e-mail and we are happy to change them.
- Products can be returned to us within 14 working days of delivery date.
- Returned items must be in original, unused condition.
- Returning costs will be charged by the customer.
- The delivery costs of the exchanged products will be covered by Mandragora design.
- We can change the products only once.
- Return address: Mandragora Design, 1125 Budapest, Mátyás király street 38/b.